Privacy Policy

At Classic Automobiles Garage ("we", "our", "us"), located at Shop No. 14, Status Elysium, Ground Floor, Near Western Height, Gota, Ahmedabad, Gujarat 382481, India, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website classicautomobilesgarage.com or contact us for our services.

By using our website or contacting us, you consent to the practices described in this policy.

1. Information We Collect

Information You Provide Directly

When you fill out our contact form, call us, or send us a WhatsApp message, you may provide us with:

• Your name
• Phone number and/or email address
• Your residential area or address (for pickup & drop service)
• Your vehicle details (bike brand, model, year)
• Description of the service or problem

Automatically Collected Information

When you visit our website, we may automatically collect:

• Browser type and version
• Operating system
• Pages visited and time spent on each page
• Referring website URL
• IP address (anonymised)

2. How We Use Your Information

We use the information you provide to:

• Respond to your service enquiries and booking requests
• Schedule and coordinate bike repair and service appointments
• Arrange pickup and drop service at your address
• Send you service updates, reminders, and status notifications via WhatsApp or SMS
• Improve our services based on customer feedback
• Comply with legal obligations where required

We do not use your information for unsolicited marketing, and we do not sell your personal data to any third parties.

3. WhatsApp Communication

If you contact us via WhatsApp at +91 70461 68013, your message is received and handled directly by our team. WhatsApp communications are governed by WhatsApp's own Privacy Policy in addition to this policy. We may retain service-related WhatsApp conversations for our records.

4. Cookies

Our website may use basic browser cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use cookies for:

• Remembering your preferences
• Analysing website traffic (via Google Analytics, if applicable)
• Improving website performance

You can disable cookies in your browser settings. Note that disabling cookies may affect some website functionality.

5. Google Maps Embed

Our website embeds Google Maps to show our garage location. When you interact with the map, Google may collect data as per Google's Privacy Policy.

6. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:

• Service delivery: If we engage a transport partner for pickup/drop, your address and contact number may be shared solely for that purpose.
• Legal compliance: If required by applicable Indian law or a court order, we may disclose your information to relevant authorities.

7. Data Storage & Retention

Your personal information is stored securely on our business devices and communication platforms. We retain customer information for a reasonable period to fulfil service obligations and for warranty reference purposes. You may request deletion of your data at any time by contacting us.

8. Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. However, no internet or electronic storage system is 100% secure, and we cannot guarantee absolute security.

9. Your Rights

Under applicable law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent to communications at any time

To exercise these rights, contact us at +91 70461 68013 or via WhatsApp.

10. Children's Privacy

Our website and services are not directed to children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Classic Automobiles Garage
Shop No. 14, Status Elysium, Ground Floor, Near Western Height, Gota, Ahmedabad, Gujarat 382481, India
Phone: +91 70461 68013
WhatsApp: https://wa.me/917046168013